Refund Policy

One Step At a Time Tickets

Cancellations with at least 24 hours notice are eligible for full refund.  Less than 24 hour notice is not eligible for refund.

If Environmental Team cancels for any reason, the ticket will be validated for an equivalent event.

 

Passes

Eligible for refund within 30 days of purchase.  If events have been attended, refund will be prorated at the equivalent One Step rate.